Communicating face to face is hard enough, doing it well over the phone is very difficult. You may have the best product or service in the world but if your people cannot offer the basics in selling then the battle can be lost. People buy people first.

Thought-Global is setting new standards delivering a comprehensive range of development programs with a difference. These same techniques have inspired thousands of businesses worldwide. With over 15 years experience within the Telesales industry involved with companies such as GUS Home Shopping and Rentokil Initial, we have taken our experience and combined Telesales training with Personal Development to provide personnel with an understanding of their own strengths and weaknesses and explore creative solutions encouraging them to let go of self limiting beliefs that can massively affect sales performance.

The purpose of ‘Selling & Bridging The Gap’ is to enable you to gain a clear understanding of the basics of telephone selling and building customer relationships with the effective use of a defined and planned sales presentation and the importance of being well organised, with clear sales objectives.

This program will encourage your personnel to move past any blocks that they have with regards to telephone sales when they quickly realise their blocks are actually self encouraged. Selling & Bridging The Gap will prove to be one of the most powerful success programs and assist you in achieving your organisational goals, vital for departments everywhere.

The program offers thorough understanding of how each element of your being works to bring about the results you are currently getting in your life – this program shows you exactly what to do to transform your current results.

• The importance of a planned sales process with a clear defined purpose using AIDARS principles as a way of remembering the steps involved in getting potential customers to move along to a purchasing commitment.
• Explain how effective communication can assist when conducting a sales call and how to build long term relationships
• Construct effective questions that can be used to develop relationships with existing and prospective customers and how to gain their interest
• Demonstrate how to build rapport with a wide variety of customers
• Match product solutions to customers individual needs and buying styles
• The importance of time management
• Letting go of limiting self beliefs that can affect performance
• Gain an understanding of why ‘thought causes all’
• Psycho Cybernetics and how it affects performance

Free the profits locked up in your business and set a higher standard of excellence NOW!!

Download our FREE Corporate Brochure, book a FREE Consultation or find out some of the many ways that we can facilitate your companies development program by calling 08707 584 160 now.

For further information about the solutions we can provide, please contact us by completing our Enquiry Form, by E-mailing Us or alternatively
call 08707 584 160